Privacy Policy

How DERMIUS® handles the personal data of visitors to the ionniz.com.br website, under the LGPD.

1. Who we are

This Privacy Policy explains how PROBIO LTDA, registered under CNPJ 20.396.533/0001-41, manufacturer of IoNNiZ®, with offices at Rua Antônio Lapa, 280 – Cambuí, Campinas/SP ("DERMIUS®", "we"), handles the personal data of visitors to the ionniz.com.br website, in accordance with the Brazilian General Data Protection Law (Law No. 13,709/2018, LGPD).

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2. What data we collect

  • Browsing data: IP address, browser and device type, pages visited, time spent and where the visit came from. It is collected through statistics cookies, only with your consent (see the Cookies section).
  • Contact data: name, phone number, email and message, when you contact us through WhatsApp or email.

The website has no login area, does not sell products online and does not ask for payment details.

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3. What we use the data for

  • To answer your messages and send the commercial information about IoNNiZ® that you request.
  • To understand how the website is used and improve its content and operation.
  • To measure the results of promotional campaigns.
  • To comply with legal obligations.
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5. Cookies

Cookies are small files that the website stores in your browser. We use three categories, and only the first works without your consent:

  • Necessary: store your choice about cookies, so the notice does not appear on every visit. They are always active.
  • Statistics (Google Analytics and Microsoft Clarity): show, in aggregate form, which pages are visited, for how long and where visits come from. They are only activated if you accept.
  • Marketing: ads and remarketing. The website does not use marketing cookies today; if it ever does, they will also depend on your consent.
Cookies and storage used by the website
NameCategoryWhat it is forDuration
ionniz-consent-v2NecessaryStores your choice about cookies (browser local storage)Until you clear your browser data
_gaStatisticsGoogle Analytics: identifies the visitorUp to 2 years
_ga_<ID>StatisticsGoogle Analytics: identifies the sessionUp to 2 years
_clckStatisticsMicrosoft Clarity: identifies the userUp to 1 year
_clskStatisticsMicrosoft Clarity: links the pages visited into one sessionUp to 1 day
CLIDStatisticsMicrosoft Clarity (third-party, clarity.ms): identifies the userUp to 1 year
MUIDStatisticsMicrosoft Clarity (third-party, clarity.ms and bing.com): identifies the browserUp to 1 year
ANONCHKStatisticsMicrosoft Clarity (third-party, clarity.ms): Microsoft identification and synchronizationUp to 1 year
MRStatisticsMicrosoft Clarity (third-party, clarity.ms): indicates whether the browser identifier should be refreshedUp to 1 year
SMStatisticsMicrosoft Clarity (third-party, clarity.ms): synchronizes the identifier across Microsoft domainsUp to 1 year
SRM_BStatisticsMicrosoft Clarity (third-party, bing.com): Microsoft identification and synchronizationUp to 1 year

We use Google Consent Mode: until you accept, Google Analytics and Microsoft Clarity are not loaded and no statistics cookie is stored. If you withdraw consent, the statistics cookies of our domain are deleted. You can remove the third-party ones (clarity.ms and bing.com) in your browser settings.

You can change your choice at any time through the "Cookie settings" link in the website footer, or with the button below. You can also delete cookies in your browser settings.

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6. Sharing

Your data may be shared with service providers that help us run the website and our customer service, such as hosting (UOL Host), data analytics (Google) and messaging (WhatsApp, by Meta). These partners may store data outside Brazil, always with appropriate protection measures. We do not sell your data.

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7. How long we keep it

We keep data for as long as needed for the purposes above or for the period required by law. After that, it is deleted or anonymized.

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8. Your rights

You may, at any time, ask us to confirm whether we process your data, access it, correct it, delete it, withdraw your consent or request portability, among other rights set out in Article 18 of the LGPD. To do so, write to sac@dermius.com.

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9. Security

We adopt technical and administrative measures to protect your data against unauthorized access, loss or alteration.

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10. Data protection officer

For any matter about your personal data, including exercising the rights above, contact the DERMIUS® data protection officer by email at sac@dermius.com.

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11. Changes

This policy may be updated. The current version is always on this page, with the date of the last update at the top.

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Last updated: .

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